FREE shipping on all orders 🎉

How It Works

Ordering with Us

  1. Tell us what you’re looking for on the Get Started page.
  2. We’ll build your mini store and send you the link for review. Example
  3. When everything looks good, send your mini store link to your group and they can order! Items are paid for and shipped individually (print on demand).

FAQ

Printing & Prep

Traditionally, printing apparel has meant that many items had to be printed and paid for at once in a single run. With modern printing technology, we can print and ship when someone needs a single item. This makes ordering and payment much easier for large groups, and can reduce unnecessary waste and hassle.

Because on-demand printing is customized and shipped to individuals, it requires more time than traditional printing. We recommend submitting your Get Started request at least 2 weeks from the day you want to order your items. Ideally, we recommend at least 4 weeks from the day you want to receive items:

  • 1 week for our team to finalize your artwork and build your mini-store
  • 1 week for graphic design (optional), add more time for complex designs 
  • 2 weeks for ordering, print production, and shipping

You are welcome to add as many items as you like! We will set up your first 3 items for free. Each additional item added to your store is a $25 one-time setup fee. 

We accept most file types (.jpeg, .jpg, .png, .pdf, .ai, .indd, .eps, .gif). 

Files must be vector or high resolution (350dpi) bitmap. Vector is preferred. Please note if you submit artwork that is low resolution or needs to be edited for print, graphic design fees may be incurred. We will give you a quote before doing any work on formatting your artwork. To be on the safe side, please provide the highest quality graphics or artwork available.

By submitting artwork to CustomGroupSwag.com, you confirm that you have obtained the necessary legal rights to print that artwork. This means you have either created artwork, purchased artwork with the right to use or distribute it, or obtained written permission from the original creator to use it. Please comply with all copyright laws and we reserve the right to refuse to print if we believe artwork is not in compliance with our policies.

Products

We have a full service graphic design team in house! Custom Group Swag is owned by design and marketing company Cambridge Creative Group. We have over 15 years of experience in graphic design and can accommodate a wide range of graphic needs and styles. Please don’t hesitate to reach out and let us know what you are looking for.

You sure can. As long as artwork is formatted properly, we can use different files on different items. 

Yes we do offer a range of eco-conscious products! Please make sure to mention this on the Get Started page or contact us directly to talk through options. 

We have access to a large database of customizable items. If you don’t see something you want listed in our Catalogue, send us a message and let us know what you’re looking for. We may be able to get it in stock.

Pricing & Costs

Our pricing is competitive, especially when including free shipping. Our t-shirts start around $25 and sweatshirts start at $45, to give you a ballpark. Prices will be higher depending on whether you want a basic or premium product or if you want additional customizations such as embroidery or printing on multiple sides. We do our best to keep our swag affordable.

  • Setup fees are waived for the first 3 items in your store. 
  • Each additional item beyond the initial 3 items will incur a $25 setup fee. So if you want 5 items, the first 3 items are free and then you pay a one-time fee of $25 each for setup of the two extra items.

We do offer bulk discounts. To access the discount, orders must be placed directly through our customer service center. Here’s the breakdown:

  • 25 items: 5% discount 
  • 50 items: 7% discount
  • 100 items: 10% discount
  • 200 items: 13% discount
  • 300 items: 15% discount
  • 400 items: 18% discount
  • 500+ items: 20% discount

Note: bulk orders are not eligible for returns.

Graphic design services vary widely depending on your need. For a basic T-shirt designs, custom graphics may cost around $80-$100. For more advanced design, including logo design or illustration, design costs will be higher depending on the amount of design time required. We also offer more advanced design, such as print layout and website design. Please contact us for a quote.

Our prices are set through careful market research, taking into account the cost of production as well as the time it takes to customize products and create mini-stores. We do our best to keep pricing as competitive as possible. That said, if you are looking to make things more affordable, please contact us for a 10% coupon code for orders and design.

Shipping is always free for all purchases!

We do accept returns under some circumstances. Please review our return policy for details.

Fundraising

Any group looking to make money for a good cause can use our fundraiser page to request a mini store to reach their goal. This is a great option for nonprofits, schools, and communities looking to raise money for someone going through a hard time. That said, we reserve the right not to set up a fundraiser store if someone’s submission does not seem legitimate (e.g. trying to raise money for a business, trying to raise money for personal gain).

Prices for fundraiser items are the base cost plus a 10% Custom Group Swag good cause discount. Then we add whatever markup you choose for your fundraiser (10%, 25%, or 50%).

10% Markup Option
$25 base t-shirt cost
-10% CGS good cause discount
+10% fundraiser markup
_______

>>>T-shirt cost: $25 = you raise $2.50 per shirt (Sell 40 shirts to raise $100)

25% Markup Option
$25 base t-shirt cost
-10% CGS good cause discount
+25% fundraiser markup
_______

>>>T-shirt cost: $28.75 = you raise $3.75 per shirt (Sell 26 shirts to raise $100)

50% Markup Option
$25 base t-shirt cost
-10% CGS good cause discount
+50% fundraiser markup
_______

>>>T-shirt cost: $35 = you raise $10 per shirt (Sell 10 shirts to raise $100)

In some cases we may be able to bring the base cost down to make things more affordable. It depends on your goals, the products you select, and the number of items you expect to sell. Contact us to talk things through.

Fundraisers will run until the fundraiser end date, and then the mini store will be deactivated and final payout made. If you want to leave your fundraising page open on a rolling basis, payouts will be made quarterly (see below).

Fundraiser payouts happen at the end of your fundraiser term or quarterly for rolling fundraisers. In order for money to be sent, you need to complete a 1099 form and provide a mailing address for the fundraising recipient.

Payout options: check via mail (default) or PayPal (on request).