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Last updated: December 14, 2025
These Terms and Conditions (“Terms”) are a legally binding agreement between you (“you”) and Cambridge Creative Group LLC, doing business as Custom Group Swag (“Company,” “we,” “us,” “our”), regarding your access to and use of https://www.customgroupswag.com and any related products or services that link to these Terms (collectively, the “Services”).
If you do not agree to these Terms, do not use the Services.
Contact:
Cambridge Creative Group LLC
955 Massachusetts Ave. #416, Cambridge, MA 02139, United States
Phone: 617-396-7931 | Email: hi@customgroupswag.com
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time by posting a revised version and updating the “Last updated” date. Your continued use after changes means you accept the updated Terms.
The Services are intended for users who are 18 years of age or older. If you are under 18, you may not use the Services.
The Services are operated from the United States and are not intended for distribution or use where doing so would violate local law or subject us to additional registration requirements.
The Services are not designed to comply with industry-specific regulations (including HIPAA, FISMA, or GLBA). Do not use the Services in a way that would require us to comply with such laws.
All content and materials on the Services—such as text, graphics, logos, images, product designs, website design, software, and other content (collectively, “Content”)—and our trademarks and logos (“Marks”) are owned by us or licensed to us and are protected by intellectual property laws.
You are granted a limited, revocable, non-transferable license to access and use the Services for your personal, non-commercial use or internal business purpose, subject to these Terms. You may not copy, reproduce, distribute, modify, sell, license, or exploit any Content or Marks without our prior written permission.
Requests for permission: hi@customgroupswag.com
If you send us ideas, feedback, suggestions, or other information (“Submissions”), you agree we may use them for any lawful purpose without compensation or acknowledgment.
If the Services allow you to post content (such as reviews, comments, or uploads) (“Contributions”), you represent that you have the rights to submit such content and that it does not violate law or third-party rights.
We may remove or restrict content or accounts at any time if we believe content violates these Terms or is harmful.
By using the Services, you represent and warrant that:
Any information you provide is accurate and kept up to date
You have legal capacity to enter into these Terms
You will not use the Services for illegal or unauthorized purposes
You will not access the Services through automated means (bots, scraping tools, etc.)
Your use does not violate any applicable law or regulation
We may suspend or terminate accounts for inaccurate, incomplete, or misleading information.
You may need an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for activity under your account.
We may remove or change usernames that are offensive, misleading, or otherwise objectionable.
We attempt to display product details accurately, but we do not guarantee that product descriptions, images, colors, or other content is complete, current, or error-free. Screen displays can vary by device and may not reflect true colors.
All products are subject to availability. We may discontinue products at any time and change prices without notice.
We accept payment methods including:
PayPal
Mastercard, Visa
Venmo
Google Pay, Apple Pay
You agree to provide current, complete, and accurate billing and purchase information and to update it promptly as needed. Prices are in U.S. dollars, and sales tax may be added where required.
We reserve the right to:
Refuse or cancel orders
Limit quantities per person, household, or order
Restrict orders that appear to be placed by resellers or distributors
If a pricing error occurs, we may correct it even after payment has been submitted.
Your purchase is subject to our Return Policy, which is posted on the Services. Please review it before ordering.
You may not use the Services for purposes other than those intended. You agree not to:
Violate any law or regulation
Attempt to hack, disrupt, or interfere with the Services
Scrape, harvest, or collect data from the Services without permission
Upload malware, viruses, or harmful code
Circumvent security features or access restrictions
Impersonate others or misrepresent your identity
Submit designs you do not have the legal right to use
Submit artwork that promotes violence, hate speech, or harassment
Submit copyrighted or trademarked content without permission
We may suspend or terminate access for violations.
If reviews are available, you agree reviews must be:
Based on genuine experience
Not abusive, harassing, discriminatory, or obscene
Not misleading, false, or defamatory
Not posted as part of a coordinated campaign (positive or negative)
We may remove reviews at our discretion. By posting a review, you grant us a worldwide, royalty-free license to use it in connection with the Services.
We may display third-party advertisements. We do not endorse third parties and are not responsible for third-party products, services, or content.
We may monitor the Services for violations and take appropriate action, including restricting content, suspending accounts, or reporting suspected unlawful activity.
Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms. The Services are hosted in the United States; if you use the Services from outside the U.S., you consent to transfer and processing of your data in the U.S.
If you believe content on the Services infringes your copyright, contact us at hi@customgroupswag.com with sufficient detail to investigate the claim.
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms.
If your account is terminated, you may not create a new account to bypass restrictions.
We may modify, suspend, or discontinue the Services at any time without notice. We are not liable for interruptions, downtime, delays, or service unavailability.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
Before filing a claim, you agree to contact us and attempt to resolve disputes informally for at least 30 days.
If not resolved informally, disputes (except those listed under “Exceptions” below) will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration will take place in Middlesex County, Massachusetts, unless the AAA rules require otherwise.
You waive the right to a jury trial and to participate in class actions.
Disputes related to:
Intellectual property enforcement
Allegations of theft, privacy invasion, or unauthorized use
Requests for injunctive relief
may be brought in court instead of arbitration.
Any claim must be brought within one (1) year of when it arises, unless prohibited by law.
We may correct errors, inaccuracies, or omissions on the Services at any time without prior notice.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YOUR USE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, UNLESS APPLICABLE LAW REQUIRES OTHERWISE.
You agree to indemnify and hold us harmless from claims, damages, losses, and expenses (including attorneys’ fees) arising from your use of the Services, your content, your violation of these Terms, or your infringement of third-party rights.
You are responsible for maintaining backups of your own data. We are not liable for data loss or corruption.
You consent to receive communications electronically and agree that electronic records and signatures are legally binding to the fullest extent permitted by law.
If a complaint is not resolved, California residents may contact the Department of Consumer Affairs Complaint Assistance Unit at:
1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254
These Terms, along with policies posted on the Services, constitute the entire agreement between you and us. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver.
If you have questions about these Terms, contact:
Cambridge Creative Group LLC
955 Massachusetts Ave. #416
Cambridge, MA 02139
United States
Phone: 617-396-7931
Email: hi@customgroupswag.com